Acceptable Use Policy

This Acceptable Use Policy ("AUP") defines the boundaries of permitted use on the Zcope platform. It applies to all content created, uploaded, hosted, or distributed through the Platform, including newsletters, scorecards, digital products, email sequences, and any future features.

This policy is designed to protect our users, preserve our platform's integrity, and comply with legal obligations across multiple jurisdictions (US, EU, UK, Australia, Canada, Switzerland, and Latin America).

The following content is absolutely prohibited and will result in immediate account termination and, where legally required, reporting to law enforcement:

Category	Description	Legal Basis
Child Sexual Abuse Material (CSAM)	Any content depicting or promoting child sexual exploitation, including AI-generated CSAM	18 U.S.C. Chapter 110; mandatory NCMEC reporting
Terrorism & Violent Extremism	Content promoting, glorifying, or facilitating terrorism or violent extremism, including recruitment material	EU Terrorist Content Regulation; UK OSA; AU OSA
Non-Consensual Intimate Imagery	Intimate images shared without the depicted person's consent, including deepfakes	State revenge porn laws; UK OSA; AU OSA

There is zero tolerance for Tier 1 content. We are legally required to report CSAM to NCMEC (National Center for Missing & Exploited Children) and may report other illegal content to appropriate authorities.

The following content is prohibited and subject to graduated enforcement (warning, restriction, suspension, or termination):

Category	Description
Hate Speech & Incitement	Content promoting hatred or inciting violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
Fraud & Deceptive Schemes	Ponzi/pyramid schemes, fake testimonials, guaranteed income claims, and other content designed to defraud users
Copyright Infringement (Repeat)	Systematic or repeated use of copyrighted material without authorization. Our DMCA three-strike policy applies.
Impersonation & Identity Fraud	Pretending to be another person or organization to deceive others
Doxxing & Privacy Violations	Publishing private information (addresses, phone numbers, financial info) about individuals without consent
Unqualified Regulated Advice	Providing specific medical, financial, or legal advice without proper qualifications or required disclaimers

The following content requires remediation (adding disclaimers, age gates, or other corrective measures). Failure to remediate after notice may escalate to Tier 2 enforcement:

Category	Description	Required Action
Misleading Health/Financial Claims	Exaggerated or unsubstantiated health or financial claims	Add required disclaimers and evidence
Age-Inappropriate Content	Adult content accessible to minors without age-gating	Implement age verification
Spam & Excessive Messaging	Sending unsolicited or excessive commercial communications, purchased lists	Remove non-consented contacts; comply with CAN-SPAM
IP Misuse (Single Incident)	Single-incident use of copyrighted or trademarked material	Remove or license the material

When using Zcope's AI features (voice profiling, copy generation, content suggestions), you must:

• Review before publishing: All AI-generated content must be reviewed and approved by you before publication
• Take responsibility: You are responsible for all published content, regardless of whether it was AI-assisted
• Not generate prohibited content: Do not use AI features to create content that violates any tier of this policy
• Verify accuracy: AI outputs may be inaccurate — verify claims before publishing, especially health, financial, or legal information

Content may be processed by automated safety screening systems. This does not constitute pre-approval of your content.

Image Content: Uploaded images are subject to the same content policies as text content. This includes images used in newsletters, product pages, scorecard landing pages, and any other public-facing surfaces. AI-generated images are also subject to screening. Images that violate this policy will be automatically blocked at upload time and may trigger enforcement actions.

All email sent through the Platform must comply with CAN-SPAM, GDPR, and other applicable email regulations:

• Only send to recipients who have opted in to receive your communications
• Never use purchased, rented, or scraped email lists
• Never send deceptive, misleading, or fraudulent emails
• The Platform automatically includes unsubscribe links and compliance headers
• Unsubscribe requests are processed automatically — do not interfere with this process

Violations of email sending rules may result in immediate suspension of email sending capabilities.

Our enforcement follows a graduated approach based on violation severity:

1. Notice (Level 0): Informational notification about a potential concern
2. Warning (Level 1): Formal warning with a violation record. First occurrence of Tier 2 violations.
3. Restriction (Level 2): Content hidden and publishing disabled until remediation. Escalated Tier 2 violations.
4. Suspension (Level 3): All public pages offline and account access restricted. Repeated Tier 2 violations.
5. Termination (Level 4): Account permanently disabled. Any Tier 1 violation or repeated serious violations.

Tier 1 violations skip the graduated process and result in immediate termination.

If you encounter content on Zcope that you believe violates this policy, please report it:

• Email: abuse@zcope.app
• Include: URL of the content, description of the violation, and your contact information

We review all reports and take action within 48 hours for standard violations and 24 hours for Tier 1 content.

If you believe an enforcement action was taken in error, you may appeal by contacting appeals@zcope.app with:

• Your account information
• The enforcement action you are appealing
• An explanation of why you believe the action was incorrect

We will review appeals within 5 business days and provide a written response with our decision and reasoning.

We may update this Acceptable Use Policy to reflect changes in law, platform features, or community standards. Material changes will be communicated through the Platform. Continued use after changes constitutes acceptance.